SmartWaves

Future-Ready Solutions

SmartWaves

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Smart Waves Privacy Policy

Last update: January 7, 2025

Introduction

Thank you for choosing Smart Waves Integrated Solutions (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice with regard to your personal information, please contact us at privacy@smrtwaves.com. The purpose of this privacy notice is to explain to you what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect. Smart Waves Website Policies 1. Privacy Policy At Smart Waves Integrated Computer Solutions, we are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. We ensure that all data shared with us is handled securely and in compliance with relevant privacy regulations. Key Points: Data Collection: We collect personal information such as name, contact details, and company information only when voluntarily submitted through our website forms. Data Usage: The information collected is used to respond to inquiries, provide services, and improve user experience. Third-Party Sharing: We do not share personal information with third parties unless required by law or to fulfill a service request. Data Security: We implement security measures to protect your information from unauthorized access. 2. Terms of Use By accessing our website, you agree to comply with the following terms and conditions: Key Points: Content Usage: The content on our website is for informational purposes only. Unauthorized copying, distribution, or use of any content is prohibited. Website Availability: We strive to keep our website accessible at all times but cannot guarantee uninterrupted availability. Liability: Smart Waves is not responsible for any errors, omissions, or damages resulting from the use of our website. 3. Cookie Policy Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with this policy. Key Points: What are Cookies?: Cookies are small files stored on your device that help improve website functionality. Types of Cookies We Use: We use both session and persistent cookies to optimize website performance and analyze user behavior. Managing Cookies: You can manage or disable cookies through your browser settings. 4. Refund and Cancellation Policy For any services purchased through our website, the following refund and cancellation policies apply: Key Points: Service Cancellations: Cancellations must be made within the agreed timeframe to be eligible for a refund. Refund Eligibility: Refunds will be processed only for services not yet rendered or in cases where Smart Wave fails to meet service delivery commitments. Processing Time: Refunds will be processed within 14 business days. 5. Contact Information For any questions or concerns regarding our website policies, please contact us: Email: support@smrtwaves.com Phone: +965-99656519

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services. The personal information we collect may include the following: Names; phone numbers; email addresses; mailing addresses, and other similar information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for a variety of business purposes described below. We use the information we collect or receive:

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time

Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising.

3. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

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